Refund Policy

RETURNS POLICY

✔︎ Yes! We are extremely confident that you will love the zenspinnerz. However if you do not find The zenspinnerz suitable for you we do offer a 14-day returns policy.

 

The product being returned must be in an unused condition and returned along with the storage bag and bow that it arrives in.

 

If your return item arrives without the bag or bow, or is deemed unfit by our inspection team for any reason we reserve the right to deny your refund.

 

If you need to return your zenspinnerz please email our team at zenspinnerz@gmail.com with your order name and number, as well as the reason why you would like to return your zenspinnerz.

 

Our Customer Service Team will then ask few mandatory questions regarding your return in order to for us to avoid people taking advantage of our system.

 

We will send you a return shipping label for free, that you will be required to attach to your original packaging before dropping it off at a post office.